SMA (hereinafter referred to as "we") respects and protects user information very much, and treats such information with a high degree of responsibility and prudence. When you use the services provided by SMA, we will collect, process and disclose your information in accordance with this Privacy Policy. We hope to provide you with a clear understanding of how we treat your information through this Privacy Policy, so we recommend that you read this Privacy Policy in its entirety to help you understand how to maintain your privacy.
If you have any questions, comments or suggestions, you can contact us at smartwatch@yeah.net.
Contents:
1、Scope of application
2、Collection and use of user information
3、Sharing, transfer and public disclosure of user information
4、User business data and public information
5、Management of user information
6、User Information Security
7、Our policy towards children
8、Update of Privacy Policy
9、How to contact us
1、Scope of application
1.1 This Privacy Policy applies to all services provided by SMA. Services include providing you with web browsing and technical services provided to you through the SMA website.
1.2 This Privacy Policy also applies to your use of SMA applications. The personal registration information provided according to the application requirements when registering an application account includes but is not limited to your nickname, age, country, avatar, height, gender, weight, measurement unit used, etc. ; Bluetooth device data synchronized by the app when using the app, including but not limited to your exercise steps, heart rate data, blood pressure data, sleep data, exercise record data, and location data generated during some exercise.
1.3 User personal data obtained by this application from business partners through legal means.
2.1.1. When you create an account on the SMA App, you must provide us with any item of email address, mobile phone number, and third-party login information as the key content of login. If you log in with your email or mobile phone number, we will send you a verification code For verification, you also need to set and confirm your login password. The email or mobile phone number you submit is used to accept the verification code when you register, log in, bind your account, and retrieve your password, and it will be used as the contact information designated by you and SMA. One, used to receive relevant business notifications (such as health reports, service changes, etc.). If you use a third login, such as Google and Facebook, we will apply for authorization from the corresponding third-party platform, and obtain your nickname and avatar after you agree to authenticate you. We obtain you from the third party The content of your data depends on the settings, permissions and privacy policies controlled by the third party, and you should always be careful to check the privacy settings and notices in these third-party services for the data that may be disclosed to us or shared with our services.
2.1.2.After you complete the registration of your Alibaba Cloud account, you can continue to fill in your information in the next process, including but not limited to your nickname, age, avatar, height, gender, weight, measurement unit used, etc.
2.2.1 During your use, you can contact our sales staff at any time or through the built-in feedback function of the App, you can give us feedback on the difficulties or doubts you encounter, and fill in the email address that can contact you, we will receive the email We will contact you in time to provide support services.
The information we collect during your use of the SMA App includes:
2.2.2.Device information: We will receive and record information related to the device you use (such as device model, operating system version and other software and hardware feature information) according to the specific permissions you grant during software installation and use, and will also use the cookie function. to ensure the safe use of your data.
2.2.3.User health data: When you use our client to synchronize data with the Bluetooth devices we sell, we will automatically record your exercise steps, heart rate data, blood pressure data, sleep data, exercise record data, and data generated during some exercise. Location data and other content synchronization server under your account system.
2.2.4.Please note that individual device information, user health data, etc. are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, such non-personal information will be considered personal information during the combined use, unless authorized by you Or unless otherwise provided by laws and regulations, we will anonymize and de-identify such personal information.
2.2.5.Support information for user accounts: Based on the user's consultation records, problem feedback records and processing procedures for user feedback (such as communication or call records) generated by your use of Ali SMA services or products, SMA will record and analyze this information to improve the information. To respond promptly to your help requests, as well as to improve the service.
2.4. If you purchase SMA merchandise on our website, you will be required to contact our salesperson, who may be asked to provide your payment information, including your name, credit or debit card number, card expiration date, CVV code and account number single address. We do not store this payment information. We store your shipping address to complete your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.
3.1.4.Share with authorized partners:
We may entrust trusted partners to provide services, so we may share some of your user information with partners to provide better customer service and optimize user experience. We will only share your user information for legal, legitimate, necessary, specific and explicit purposes, and only share user information necessary to provide services. Our partners are not authorized to use the shared user information for any other purpose.
Currently, our authorized partners include the following types: authorized distributors, service providers and other partners. We send information to authorized distributors, service providers and other partners who support our business, including providing basic technical services, providing consulting, analysis and other professional services.
For companies, organizations and individuals with whom we share user information, we will sign strict confidentiality agreements and information protection agreements with them, requiring them to deal with users in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures information.
3.2.1.Transfer with express consent: After obtaining your express consent, we will transfer your user information to other parties;
3.2.2.In the event of a merger, acquisition or bankruptcy liquidation between SMA and other legal entities, or other situations involving merger, acquisition or bankruptcy liquidation, if the transfer of user information is involved, we will require the new company or organization holding your user information to continue Subject to this policy, otherwise we will require the company, organization and individual to seek authorization from you again.
3.4.1.Related to national security and national defense security;
3.4.2. Related to public safety, public health, or major public interests;
3.4.3. Related to criminal investigation, prosecution, trial and execution of judgments;
3.4.4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
3.4.5. Your personal information disclosed to the public by yourself;
3.4.6.Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
Unlike your user information, for user movement data and public information, SMA will process it as follows:
4.1.1.All data generated by the equipment you purchased through SMA or authorized distributors is your user movement data, and you fully own the ownership of your user movement data. As a service provider, SMA will only process your sports data according to scientific and legal health algorithms and only display sports data records and data processing results to you. Any unauthorized use or disclosure of your business data.
4.1.2. When you allow us to collect precise location information, we use that information to provide and improve the functionality of the Services, such as recording where your workouts take place and charting your path during exercise.
4.1.3. We use your information to correct some data, such as using your height, weight, gender, age and other information, to improve the accuracy of calculating your daily exercise data and activity statistics, common data are steps and calories; according to your For sleep data, we may infer your sleep status to present your data quality in a clearer way and help you improve your sleep quality.
4.2.1.Public information refers to any information you share publicly, and anyone can view or access the information during use and non-use of SMA services, such as content you share with third parties by taking screenshots of relevant pages of the SMA App.
For user information management related operations, in order to ensure security, you need to send an email to the SMA comprehensive information maintenance email smartwatch@yeah.net, our staff will contact you by email after receiving the email, and after proving your identity, We will process your request according to the actual situation.
5.1.Access and update your information: You can use the App provided by SMA to log in, query, manage (change, delete) the basic business information (basic data) submitted when using SMA services.
5.3.1. If our processing of user information violates laws and regulations;
5.3.2. If we collect and use your user information without your express consent;
5.3.3. If our processing of personal information seriously violates our agreement with you.
5.3.4. If you explicitly want to deactivate the SMA service.
6.5.At the same time, we will also report the handling of user information security incidents in accordance with the requirements of regulatory authorities.
9.1.Our Privacy Policy may be revised.
9.4.1. There has been a major change in our service model. Such as the purpose of processing user information, the type of user information processed, the way of using user information, etc.;
9.4.2. We have significant changes in control, organizational structure, etc. Such as changes in owners caused by business adjustments, bankruptcy mergers and acquisitions, etc.;
9.4.3. The main object of user information sharing, transfer or public disclosure changes;
9.4.4. Material changes in your rights to participate in the processing of user information and the way in which they are exercised;
9.4.5. When our responsible department responsible for handling user information security, contact information and complaint channels change;
9.4.6. When the user information security impact assessment report indicates that there is a high risk.
E-Mail:smartwatch@yeah.net
Shenzhen Smart Care Technology Co., Ltd.
Add: Workshop 2601, Anda Electronics Industry Factory, Heping Community, Fuhai Street, Baoan, Shenzhen, Guangdon
Thank You!