SMA Applicable Privacy Policy
From May 25, 2018
SMA (or "we") respects and protects user information and treats it with a high degree of responsibility and care. When you use the services provided by SMA, we collect, process and disclose your information in accordance with this Privacy Policy. We want to give you a clear picture of how we handle your information through this Privacy Policy, so we recommend that you read this Privacy Policy in its entirety to help you understand how to maintain your privacy.
If you have any questions, comments or suggestions, you can contact us at app03@smawatch.com.
This policy will help you understand the following:
1. Scope of application
2. Collection and use of user information
3. Sharing, transfer, and public disclosure of user information
4. User motion data and public information
5. Management of user information
6. User Information Security
7. Our policy towards children
8. Claims about app permission usage
9. The Updating of Privacy Policy
10. How to contact us
1. Scope of application
1.2 This Privacy Policy also applies to your use of SMA applications, and the personal registration information required by the app when registering an app account includes, but is not limited to, your nickname, age, country, profile picture, height, gender, weight, unit of measurement used, etc. Application synchronized Bluetooth device data when using the app, including but not limited to your movement steps, heart rate data, blood pressure data, sleep data, motion recording data, and location data generated during some exercises.
1.3 The user's personal data obtained by the App through legal means from business partners.
2. Collection and use of user information
2.1 Help you to be our user
2.1.1 When you create an account on the SMA app, you must provide us with any entry for your email, mobile phone number, third-party login information as the key content of your login, and if you log in with your email or mobile phone number, we will send you a verification code for verification, as well as a verification of your login password. Your submitted email or mobile phone number is used to receive a verification code when you register, log in, bind your account, retrieve your password, and as one of the contact details you specify with the SMA to receive relevant business notifications (e.g. health reports, service changes, etc.).If you use a third login, such as Google and Facebook, we will apply to the corresponding third-party platform for authorization to obtain your nickname and profile picture with your consent in order to authenticate you.The content of your data that we obtain from third parties depends on the settings, permissions and privacy policies controlled by the third party, and you should always take care to check the privacy settings and notifications in these third-party services to understand the data that may be disclosed to us or shared with our services.
2.1.2 After you register for your SMA account, you can continue to fill in your information in the next process, including but not limited to your nickname, age, profile picture, height, gender, weight, unit of measure used, etc.
2.2 Provide you with technical services
2.2.1 In the course of your use, you can contact our sales staff at any time or through the APP's built-in feedback feature, you can give us feedback on your difficulties or doubts, while filling in the email that can contact you, we will contact you in a timely manner to provide support and services.
The information we collect during your use of the SMA App is:
2.2.2 Device Information: We will receive and record information about the device you are using (e.g. hardware and software feature information such as device model, operating system version, etc.) and use cookies to ensure the safe use of your data, in accordance with the specific permissions you grant in the installation and use of the Software.
2.2.3 User Health Data: When you use our client side to sync data with the Bluetooth devices we sell, we automatically sync your movement steps, heart rate data, blood pressure data, sleep data, motion recording data, and location data generated during some exercises under your account system.
2.2.4 Please note that individual device information, user health data, etc. are information that does not identify a particular natural person.If we combine such non-personal information with other information to identify or combine it with personal information, such non-personal information will be treated as personal information during the combined period of use and will be treated as anonymous and unidentified, unless authorized by you or otherwise provided by law and regulation.
2.2.5 User account support information: Based on the user's consulting records, question feedback records, and processing of user feedback (such as communications or call logs) based on your use of the Ali SMA service or product, SMA will record, analyze this information to respond more promptly to your help request, and use it to improve the Service.
2.3.1 In order to provide services to you (e.g. height, weight, age, is a prerequisite for continued access to services);
2.3.2 To maintain and improve the Services (e.g., the mobile phone number or mailbox you submit for the verification code, etc., to register, log in, or receive business notifications and communicate for business);
2.3.3 Under the premise of laws and regulations, to promote and introduce products to you;
2.3.4 To improve the security of your use of services provided by us and our affiliates and partners, to protect your or other users or the public from infringement, and to better protect against security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, cyber attacks, and cyber intrusions. To more accurately identify violations of laws and regulations or SMA related agreements and rules, we may use your user information, integrate device information, information about blogs, and information shared by our affiliates and partners to determine your account risk, authentication, detection and prevention of security incidents, and to document the necessary records as necessary in accordance with the law audit, analysis and disposal measures;
2.3.5 Other uses with your permission
We do not share your user information with other organizations and individuals, except in the following cases:
3.1.1 Share with explicit consent: we will share your user information with other parties with your express consent;
3.1.2 Sharing in legal circumstances: We may share your user information with the outside world in accordance with the provisions of laws and regulations, litigation, arbitration settlement needs, or in accordance with the requirements of the administrative and judicial authorities in accordance with the law;
3.1.3 In order to assist with your feedback, in some cases only by sharing your user information can deal with your problems, such as when you use your mobile phone number to register your account or retrieve your password, you cannot receive the verification code information, we need to provide your mobile phone number to the SMS carrier we access, for them to query a transcript sent to your specific verification code to confirm the issue.
3.1.4 Share with authorized partners
We may entrust trusted partners with the services, so we may share some of your user information with partners to provide better customer service and optimize the user experience.We will only share your user information for lawful, legitimate, necessary, specific, and explicit purposes, and only the user information necessary to provide the Services.Our partners do not have the right to use the shared user information for any other purpose.
Currently, our authorized partners include the following types: authorized distributors, service providers, and other partners.We send information to authorized distributors, service providers, and other partners who support our business, including providing basic technical services, consulting, analytic, and other professional services.
We may sign strict confidentiality agreements and information protection agreements with companies, organizations, and individuals with which we share user information, requiring them to process user information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.
We will not transfer your user information to any company, organization, or individual, except in the following cases:
3.2.1 Transfer with express consent: we will transfer your user information to other parties with your express consent;
3.2.2 In the event of a merger, acquisition or liquidation of SMA and other legal subjects, or other circumstances involving a merger, acquisition or liquidation, we will require new companies and organizations that hold your user information to remain subject to this policy, or we will require the company, Organizations and individuals re-request your authorization.
We will only publicly disclose your user information in the following case:
With your express consent or based on your unsolicited choice, we may publicly disclose your user information;
3.4 Exceptions to obtain prior authorization for the sharing, transfer, and public disclosure of user information.Sharing, transferring, and publicly disclosing your user information does not require your prior authorization to consent to:
3.4.1 Related to national security, national defense security;
3.4.2 Related to public safety, public health and major public interests;
3.4.3 Related to the investigation of crimes, prosecution, trial and enforcement of sentences;
3.4.4 For the sake of safeguarding your or other personal life, property and other important legal rights and interests but it is difficult to obtain your own consent;
3.4.5 Personal information that you disclose to the public on your own;
3.4.6 Collecting personal information from information that is legally publicly disclosed, such as legitimate news reporting, government information disclosure, etc.
Unlike your user information, the SMA will handle user motion data and public information as follows:
4.1.1 All
data generated by the devices you purchase through SMA or authorized
distributors is your user motion data, and you have full ownership of your user
motion data.As a service provider, SMA will only process your motion data based
on scientific, legal health algorithms and will only display motion data
records and data processing results to you, without any unauthorized use or
disclosure of your business data, except as required by consensus or
enforcement of clear laws and regulations with you.
4.1.2 When you allow us to collect accurate
location information, we use that information to provide and improve the
functionality of the service, such as recording where exercise occurs and
drawing your movement course during exercise.
4.1.3 We use
your information to correct some data, such as using information, like your
height, weight, gender, age, etc., to improve the accuracy of calculating your
daily exercise data and activity statistics, common data have measured and
calories; based on your sleep data, we may infer your sleep status to show the
quality of your data in a clearer way and help you improve your sleep quality.
4.2.1 Public information is any information that you share
publicly and that anyone can view or access during the use and non-use of the
SMA Service, such as the content of third parties where you have taken screenshots
of the relevant pages of the SMA App.
For user information management related operations, in
order to ensure security, you need to send mail to SMA comprehensive
information maintenance mailbox app03@smawatch.com, our staff will contact you
by email upon receipt of the email, and we will process your request as a
matter of fact once you are identified.
5.3.1 If we
process user information in violation of laws and regulations;
5.3.2 If we
collect and use your user information without your express consent;
5.3.3 If we
process personal information, we commit a serious breach of our agreement with
you.
5.3.4 If you explicitly want to deactivate the SMA service.
7. Our policy towards children
8. Claims about app permission usage
9. The Updating of Privacy Policy
9.3.1
There have been significant changes in our service model. Such as the purpose
of processing user information, the type of user information processed, the use
of user information, etc.
9.3.2
We have significant changes in control, organizational structure, etc. Such as
business adjustment, bankruptcy merger and acquisition caused by the owner
changes;
9.3.3 Changes in the main objects of user information sharing, transfer or public
disclosure;
9.3.4 There are significant changes in your rights to participate in the processing
of user information and the manner in which it is exercised;
9.3.5 Our responsible department for handling user information security
changes, and our contact methods and complaint channels also change.
9.3.6 The user information security impact assessment report indicates a high risk.
If you have any questions and comments on the contents of this statement and policy, or if you have any questions and comments on the practice and operation of this privacy policy by SMA, you can contact our comprehensive information processing staff via email at: app03@smawatch.com.